Every phone owner has received at least one call from an unknown number. Some of these numbers are easy to screen, such as those that start with a 1-800 area code; while others have become more difficult to detect as a spam call. 

For telecom companies that offer multiple types of services with their VOIP lines like local area presence, it’s essential to help customers understand and distinguish the difference between their service and multiple Caller ID spoofing.

Local Area Presence

In highly populated areas, it can be difficult for a new business to get a local area code. This can be unfortunate for companies that plan to make frequent outbound calls to a specified region, as they are more likely to depend on a local area code to appear more credible. 

This can be an opportunity for telecom companies to offer services that can provide businesses with a local area code. Most telecom companies will offer either local area presence software or the option to purchase a phone number that includes the needed area code.  

These services will allow businesses with a high number of outgoing calls to take advantage of their VoIP services while displaying a number that is accessible for recipients to call back. 

What is Caller ID Spoofing?

Unlike the Local Area Codes, Caller ID Spoofing is untraceable. The number that displays on your caller ID while being spoofed disguises the real caller’s number with a local area code and prefix making it appear to be local. 

Most spoofed calls are typically paired with robocalling software, allowing scammers to use automated dialers and pre-recorded messages to call multiple recipients as often as they would like. Some of these calls may even ask for your personal information. 

Most reputable telecom services do not offer Caller ID spoofing services, as it can lead to a lot of confusion and frustration for all those involved. People receiving the calls may be frustrated with all of the frequent calls and spam, while the actual number owner may get accused of making the calls. 

How You Can Protect Yourself

While many call centers and telemarketing companies utilize Local Area Presence for their business, most telecom companies do not offer or support Caller ID Spoofing services.  

Users who have experienced Caller ID Spoofing or suspect that their number is being used should follow these tips from the FCC.

This information was provided by Utility Telecom, a California-based telecom company that does not offer any Caller ID Spoofing services.