Just about every enterprise has a UC solution in place and those that do not likely are thinking hard about making the move. Unfortunately, many enterprises (maybe all) fail to see the hard dollar cost savings and soft dollar productivity savings they envisioned. The culprit is most often a faulty initial deployment, compounded by a failure to provide on-going training to users along with a constant evaluation of the UC system’s utilization.

6 Steps for a Successful UC Deployment, by dBrn Associates' Michael Finneran, spells out exactly what you need to do to make sure you get the most out of your UC solution:

   Study/Needs Discovery
   Design
   Marketing
   Training
   Monitoring
   Remarket/Retrain

This essential roadmap is the perfect starting point for enterprises who want to recapture the promise of UC. Get your free copy now!